Refund Policy

Last Updated: June 21, 2026

At Geetanjali, customer satisfaction is important to us. Please read our Refund & Replacement Policy carefully before making a purchase.

1. No Refund Policy

We do not offer refunds for any products once an order has been placed and delivered.

All sales are final.

2. Replacement for Damaged or Defective Products

A replacement may be provided only in the following circumstances:

• The product is received in a damaged condition.
• The product is broken during transit.
• The product has a manufacturing defect.

3. Replacement Request Process

To request a replacement, customers must:

• Contact us within 48 hours of receiving the product.
• Provide clear photographs or videos showing the damage, defect, or broken item.
• Provide order details for verification.

4. Replacement Approval

After reviewing the evidence provided, we will determine whether the product qualifies for replacement. If approved, a replacement product will be shipped at no additional cost.

5. Non-Eligible Cases

Replacement requests will not be accepted for:

• Normal wear and tear.
• Damage caused by misuse or improper handling.
• Requests made after the specified reporting period.
• Change of mind or personal preference.

6. Contact Us

If you have any questions regarding this policy, please contact us:

Website: geetanjali.net
Email: info@geetanjali.net

By placing an order on our website, you acknowledge and agree to this Refund & Replacement Policy.